SHIPPING POLICY

We offer international worldwide shipping on most of our products. We do not offer shipping to countries outwith the UK for products fitted with a UK Mains Plug.

Your order will be sent to you using the best method for the size and weight of your package.

In the UK, our most commonly used courier is Royal Mail or Hermes - standard UK delivery is 2-3 days. Tracking information will be provided when we advise you that your order has been dispatched. Orders will be dispatched within 48 hours.

For smaller international orders, we use Royal Mail International - standard International delivery times vary, but are usually 5-10 working days. We also use UPS and DHL too, depending on where you are based, but regardless of who we ship with, we will always notify you of the carrier, tracking information (if available) and keep you informed with the progress of your order. If there is an option to send an order to you via UPS Express, you should see this when you place your order. UPS Express normally gets to you within 3- 4 days, anywhere in the world.

We will always insure your package for the relevant amount and deal with any issues that may arise from damaged packaging, lost parcels etc.

We try to keep the costs of shipping to a minimum, especially is purchasing more than one item, however if the shipping costs are significantly lower for us to send you your order, we will happily refund you the difference.

Customs & Duty Charges

Buyers are responsible for their own customs and duty charges.

EU CUSTOMERS - Please Note: As the UK is now no longer part of the EU, From 1st July 2021, EU customers will required pay additional customs and duty fees when your order reaches your country and before your order is delivered. Please check the specific fees for your country before placing your order.

If you would rather pay your customs and duty fees at time of order, please visit our Etsy stores, where you will be charges these fees at checkout.